FAQ

Q: How do I start using the bot? A: Search for @TraderSoul_bot on Telegram, send /start in private chat, and follow the main menu prompts.

Q: Why can’t I use /start or /analyze in a group? A: The /start command is restricted to private chats to prevent abuse. For /analyze, only group owners or authorized users (if enabled) can analyze charts in groups.

Q: How do I upgrade my plan? A: Top up your wallet with SOL, go to Upgrade Subscription, select a plan, and confirm the payment.

Q: What happens if I run out of chart analyses? A: You’ll be prompted to upgrade to a higher plan (e.g., Hobby, Pro) to continue analyzing charts.

Q: How do I earn referral rewards? A: Share your referral link (https://t.me/TraderSoul_bot?start=ref_12345) or add the bot to a group. Earn 20% (first subscription), 15% (second), or 10% (ongoing) of referred users’ plan prices.

Q: Can I share analyses in groups? A: Yes, with a paid plan. Add the bot to a group via Groups > Add to Group, and your private analyses will be broadcast (if Enabled is on).

Q: How do I control who can analyze charts in my group? A: Go to Groups > Group Settings, select your group, and toggle Allow User Analysis to enable/disable non-owners using /analyze.

Q: Why did my withdrawal fail? A: Common reasons include insufficient balance, invalid address, or gas fees exceeding the requested amount. Leave a buffer of 0.001 SOL to cover for gas fees.

Q: How often are referral rewards paid? A: Rewards are paid every 24 hours to your Trader Soul Bot wallet.

Q: What if my chart analysis fails? A: Ensure your chart is a clear image/picture/screenshot with candlestick/OHLC data. If it fails, try again or contact support via the Telegram Community.

---